The reception staff was super helpful and friendly. It was my first time getting prescription glasses and the staff were super patient and helpful in finding the right frames for... Show More
The reception staff was super helpful and friendly. It was my first time getting prescription glasses and the staff were super patient and helpful in finding the right frames for my face shape! The nurse Dylan was also super kind and helpful. Great staff and great selection of frames. Thank you Dr. Tat for providing great service and care.
~ Jet L.
Just went to Japantown Optometrist as a new patient and my first visit left me with the greatest impression. The staff is so friendly and approachable, from check-in, to my... Show More
Just went to Japantown Optometrist as a new patient and my first visit left me with the greatest impression. The staff is so friendly and approachable, from check-in, to my tech and lastly my doctor. Everyone carried such a warm and welcoming atmosphere. After my appointment, I made sure to recommend this place to all my friends!
~ Nikki
Everyone was so kind, which really put me at ease. I was also extremely satisfied with Dr. Shinmori’s thorough examination.
~ Emily
Always feel save having Dr Shimori caring for my eyes. She has been my doctor for about 40 years.. I would give her 6 star. The front staff are so... Show More
Always feel save having Dr Shimori caring for my eyes. She has been my doctor for about 40 years.. I would give her 6 star. The front staff are so helpful and friendly. They always answer my question
~ Ronn M.
Friendly optometrist and staff. Highly recommended.
~ Eric B.
Dr. Oda is very thorough and professional and the staff is very friendly and efficient. I would recommend this place.
~ Sonia B.
Extremely friendly staff who provide top notch care :)
~ Jake K.
The customer service on the part of everyone I encountered @ Japantown Optometry is excellent! My Optometrist, Dr. Tat is kind, thoughtful, thorough, patient and addressed all of my questions... Show More
The customer service on the part of everyone I encountered @ Japantown Optometry is excellent! My Optometrist, Dr. Tat is kind, thoughtful, thorough, patient and addressed all of my questions and concerns. I give her a 10 out of 10 star rating!
~ Anna H.
I have been going to their office for over a decade. It’s in beautiful Japan town. I have always had great service!
~ Matt S.
Scheduling was easy—I was able to cook an appointment the same week. My appointment was efficient, the staff were friendly and professional. The office is organized and well run.
~ Scott H.
Very friendly and helpful staff, easy to get appointment. Overall I'm happy with coming here.
~ Elynor Z.
I had really good experience with both Doctor and staff. They are super friendly and extremely patient with you. They let me try all the sample contact lenses and did... Show More
I had really good experience with both Doctor and staff. They are super friendly and extremely patient with you. They let me try all the sample contact lenses and did not make me rush through the process.
~ Akshata S.
The doctors and staff here are very friendly, knowledgeable and provide outstanding customer service.
~ cindy h.
Long time patient here and the staff always provides excellent care and service, highly recommend.
~ henry n.
Friendly helpful & knowledgeable staff! I was seen at my appointment time (no wait). Optometrist, Dr. Oda, took time to answer all my questions, explain my eye imaging & expressed... Show More
Friendly helpful & knowledgeable staff! I was seen at my appointment time (no wait). Optometrist, Dr. Oda, took time to answer all my questions, explain my eye imaging & expressed an opinion on areas of my eye image.
PRO TIP: Get the eye image, no dilation needed! 5⭐️
~ LoLo
Friendly helpful & knowledgeable staff! I was seen at my appointment time (no wait). Optometrist, Dr. Oda, took time to answer all my questions, explain my eye imaging & expressed... Show More
Friendly helpful & knowledgeable staff! I was seen at my appointment time (no wait). Optometrist, Dr. Oda, took time to answer all my questions, explain my eye imaging & expressed an opinion on areas of my eye image.
PRO TIP: Get the eye image, no dilation needed! 5⭐️
~ Lo L.
Everyone was welcoming , the service was professional. One of the employees was patient with me and helpful. She was a sweet lady, enjoyed my time there.
~ Melissa D.
The people are great and very competent. The computer system - Not so much.
~ Mathews N.
Appt started on time, friendly and knowledgeable staff. Aesthetically clean environment and lots of frame options
~ Pedram H.
Dr. Shinmori is an excellent optometrist, very thorough and answers all my questions. I have been going to her for several years despite driving from Santa Rosa.
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